1. When you buy a ticket from a commercial airline via its website, you are interacting with its ERP system. What evidence do you have that the airline is using an ERP system? What is an example of another business you do business with that uses an ERP system? How do you know?
  2. Locate in the business press a recent case of a company relocating its production facilities. What were the impacts of the relocation?
  3. How can global operations management be used as a source of competitive advantage?
  4. Argue why some companies should pursue global production and other companies should not.

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